ISO 20000:2005
ISO 20000:2005 Gap Analysis
Objectives: During this mission our consultants will bring you a round-up of IT Service management practices in your company compare to ISO 20000:2005 requirements.
Is this mission appropriate to your needs? If you plan to benchmark your capabilities in delivering managed services, measuring service levels and assessing performance based on ISO 20000:2005 standard but first want to have a clear view of the gap between your current situation and ISO 20000's requirements.
What will be the deliverables? You will receive a report giving you:
- A clear description of the processes that need to be improved
- A list of missing procedures which are required for compliancy
We will also provide you a realistic and customized ISO 20000 implementation path.
ISO 20000:2005 Implementation Assistance
Objectives: During this mission our consultants will help your company to implement an IT Service Management System compliant with ISO 20000 standard.
Is this mission appropriate to your needs? All businesses large and small will be interested in ISO/IEC 20000, as it is the recognized means of benchmarking the delivery of IT to the business.
The main parties that may take specific interest in ISO/IEC 20000 are providers of IT service management services, businesses outsourcing their IT services, businesses managing their own IT services and all providers wishing to benchmark their existing IT service management services.
What will be the deliverables? At the end of the mission your company is operating an ISO 20000 compliant IT Service Management system. Our consultants are also going to provide you an Excel tool in order to evaluate your compliance level on a day to day basis.
ISO 20000:2005 Pre-Audit
Objectives: The goal is to prepare your company to an official ISO 20000:2005 certification audit.
Is this mission appropriate to your needs? You have implemented an IT Service Management System based on ISO 20000:2005 standards and plan to go for an official certification audit but want to be sure that everything is in place.
The main parties that may take specific interest in ISO/IEC 20000 are providers of IT service management services, businesses outsourcing their IT services, businesses managing their own IT services and all providers wishing to benchmark their existing IT service management services.
What will be the deliverables? Our consultants are going to realize an audit based on procedures and methodologies which are identical the one that will be used by the certification bodies and will provide you with some documents like:
- Non Conformity Report
- Summary of Findings
- Corrective Action Report
ISO 27001:2005
ISO 27001:2005 Gap Analysis
Objectives: During this mission our consultants will bring you a round-up of security practices in your company compare to ISO 27001:2005 requirements.
Is this mission appropriate to your needs? If you plan to implement an Information Security Management System but first want to have a clear view of the gap between your current situation and ISO 27001’s requirements.
What will be the deliverables? You will receive a report giving you:
- A clear description of the processes that need to be improved
- A list of missing procedures which are required for compliancy
We will also provide you a realistic and customized ISO 27001 implementation path.
ISO 27001:2005 Implementation Assistance
Objectives: During this mission our consultants will help your company to implement an Information Security Management System compliant with ISO 27001 standard.
Is this mission appropriate to your needs? You want to show evidence that you are using security best practices to your stakeholders (strategic partners, customers, shareholders, regulators…).
What will be the deliverables? At the end of the mission your company is operating an ISO 27001 compliant ISMS. Our consultants are also going to provide you an Excel tool in order to evaluate your compliance level on a day to day basis.
ISO 27001:2005 Pre-Audit
Objectives: The goal is to prepare your company to an official ISO 27001:2005 certification audit.
Is this mission appropriate to your needs? You have implemented an ISMS based on ISO 27001:2005 standards and plan to go for an official certification audit but want to be sure that everything is in place.
What will be the deliverables? Our consultants, who are “certified ISO 27001 Lead Auditor”, are going to realize an audit based on procedures and methodologies which are identical the one that will be used by the certification bodies.
